CCed users provide a special challenge when it comes to customizing Docusign notifications because they are the last in the signing order. Even when a customized emailBody is set using the API, the system frequently returns a generic message. This scenario emphasizes how crucial it is to investigate more sophisticated API and webhooks features for automation and personalization in document workflow management.
Daniel Marino
2 April 2024
Using ReactJS to Customize Email Notifications for CCed Users in Docusign